FAQ
What is happening at GoalMine?
GoalMine shut down its service on Friday, October 26th, 2012.
Why is GoalMine shutting down?
GoalMine is focusing on creating savings and investing tools for its partner companies, REV
(www.revworldwide.com) Worldwide and Mango Financial (www.mangomoney.com).
Is the GoalMine website going away?
The GoalMine website will remain up so that existing customers can continue to access their
account information and documents. The site won't allow new accounts to be opened.
What is happening to the money I have in my GoalMine account?
All funds in GoalMine accounts, including any accrued interest were returned to you.
What are my options for getting back by money?
If you currently have money in GoalMine, we transferred your money directly to your bank
account or via a check.
You may also consider moving your money to a Mango Savings
Account (powered by Rev) and benefit from Mango's FDIC- Insured Savings Account offering
up to a 6.00%APY *, a savings rate over 45 times greater than the national average. You can
learn more at www.mangomoney.com.
What happened if I did not withdraw my funds before October 26, 2012?
If did not remove your money by 4:00 PM EST on October 26, 2012,
GoalMine liquidated your accounts and sent the money back to you:
- If you have bank accounts on file, GoalMine transferred the money back to the first bank account you added
- If you do not have a bank account, GoalMine sent a check to your mailing address on record.
How long will it take to get my money?
If you withdrew your funds to a bank account, you should expect to see the funds in your bank
account within 2-4 business days. If you withdraw to a check, the time for it to reach you will
depend on speed of the post office.
What are the tax implications of this?
These withdrawals from your Savings account are the same as for any other Savings account.
GoalMine will generate the tax documents you need for 2012, and will notify you when they
are available.
Will I still be able to access my account information?
Yes, you will still be able to use the website to gain access to your account history, statements,
and tax documents.
Can I continue to add money to my GoalMine Savings account?
No. As of October 10, 2012 you were no longer be able to add money to your account.
What will happen to any automatic contributions that I have set up?
All automatic contributions were cancelled on October 10, 2012.
If you have further questions please you may contact GoalMine at 1-888-253-4625.
What do I do with GoalMine gift cards that haven't yet been used?
Please fill out this form and mail it in.*The Mango prepaid card and savings accounts are issued by Inter National Bank, member FDIC, pursuant to a license from MasterCard International, Inc. Additional services are provided by Rev North America, Inc. Use of the Card is subject to funds availability. Fees, terms and conditions apply. See the Cardholder Agreement for details. All trademarks, service marks and registered marks are the properties of their respective owners.
Interest is calculated on the average daily balance of your Savings Account and paid monthly. Annual Percentage Yield ("APY") and the APY comparison as advertised are accurate as of August 13, 2012. The APY advertised applies only to the portion of your Savings Account balance which is $5,000.00 or less. An APY of 0.10% will be paid on the portion of your Savings Account balance which exceeds $5,000.00. Fees may reduce the earnings on your Savings Account. This is a promotional rate and is subject to change without notice. A minimum of $1.00 is necessary to open your Savings Account. A limit may be placed on the maximum amount of funds you can deposit into your account. This limit may be exceeded by interest accruing on the funds. The limit may be changed from time to time.
